Frequently Asked Questions
Q: What are the pool hours?
Hours vary depending on time of year. Please refer to our home page in the right column.
Q: What are the pool rules?
You can find the pool rules by visiting our Pool Rules Page
Q: How can I volunteer to support the club?
The club is totally supported and run by volunteers. Each member is asked to use their talents to help improve our facilities. Volunteers are needed from everything from mowing the grass to helping on various social event committees to help enhance the total pool experience. Email us to inquire how you can get involved.
Q: How do I purchase snacks and drinks at the Snack Bar otherwise known as the Crab Shack?
Pool members can purchase a punchcard for $20.00 that can be used for your family to purchase items from the Crab Shack. See the life guards or another pool member to learn the punchcard process.
Q: How do club members rent the swim club for parties or rent the club’s trailer?
Members can rent out a portion of the club for birthday parties, pool parties, graduations or other special occasions or events. If you are renting the club, you must complete a club rental registation form, put your event on the calendar in the rental book and confirm this activity with the Pool Professionals Lifeguard Manager. The club also allows members to rent our two wheel trailer which you pull behind a vehicle.
The Club Rental book is located in the Crab Shack and will help guide you if the trailer or club is available.
Q: What is the process to use the grills at the pool?
To use the grills, begin by selecting either the gas or charcoal grill. If you use the gas grill, check to see that their is enough gas in the tank, turn the tank on and light as indicated on the grill. If you are using charcoal grill, bring mtches a bag of charcoal (leave extra in the crab shack or storage unit) and light accordingly. Once lit, please make sure to stay close to the grill to ensure the safest outcome with fellow club members.
Q: What is the role of the lifeguards?
The team of lifeguards are responsible for the general safety members and guests, as well as ensuring the highest water quality in the pool. They are on the lifeguard stand from the top of each hour with a 10 minute break each hour to test the water quality and anser questions from members and guests. WHen the whistle blows at 10 till the top of the hour, all children uner the age of 18 must exit the water for a break. Adults are allowed to be in the pool during these breaks. The role of the lifeguards is NOT to serve as your baby-sitter. Inappropriate behavior from children and adults will not be tolerated. Parents of young children must keep a close watch on their children in and around the pool grounds.
Q: Can members bring guests to the pool?
Yes. Guests are welcome and encouraged to visit our club as long as they are accompanied by a club member during their time of visit. Out-of-town guests are free bt in-town guests must pay $5.00 per person. Member families can purchase guest passes in packs of 5 for $15.
Q: Are glass containers allowed in the pool area?
No glass of any kind is allowed in the pool area. If you have refreshments that are in a glass container, please exit the grounds and pour or transfer your contents into a plastic cup or container to bring into the pool area.
Q: How do I reserve a table or chairs around the pool area?
Chairs, tables and loungers are available on a first-come, first-serve basis. Some families bring round table covers to help protect the tables made available to our members.
Q: Does your facility have a gated baby pool?
Yes. The club has a gated baby pool with large umbrellas for shade during the hot summer days. For the safety of all children, parents are strongly encouraged to stay with your children when using this part of the pool.
May 20 - May 21
Sat. 10am - 9pm
Sun. 11am - 8pm
May 22 - June 8
Mon. - Fri. 11am to 8pm
Sat. 10am - 9pm
Sun 11am - 8pm
June 9 - Aug. 27
Mon. - Thurs. 10am - 8pm
Fri. - Sat. 10am - 9pm
Sun. 11am to 8pm
Aug. 28 - Sept. 4
Mon.-Thurs. 11am to 8pm
Fri. 11am to 9pm
Sat. 10am to 9pm
Sun. 11am to 8pm
Special Holiday Hours
Memorial Day 10am - 8pm
July 4 10am - 9pm
Labor Day 10am - 8pm
3305 Fairhill Dr. Raleigh, NC 27612
Do you have questions?
Contact Todd Barlow,
Membership Director at
919-747-9642 or by Email